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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dom

September 6, 2024

1  out of  5
rating by Dom
"Cheese"
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Lee Ann Dial

September 6, 2024

5  out of  5
rating by Lee Ann Dial
"Super friendly, down to earth! Great service, great product! So happy to be part of the State Farm family!"
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Jeff Cranstoun

August 6, 2024

5  out of  5
rating by Jeff Cranstoun
"I have always been happy with the coverage and timely and responsive interactions I have had with this office. I would be happy to recommend State Farm and Kenzi Cheeswright's office to anyone."
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Holli Phillips

June 18, 2024

5  out of  5
rating by Holli Phillips
"I made the switch to State Farm when I purchased my house a year ago. Throughout most of my adult life, I had been informed that State Farm was quite expensive. However, in my personal experience, this has not been the case. I currently have both home and auto insurance through this company, and I find it to be quite affordable. I appreciate the convenience of having agents nearby whom I can speak to in person. Since becoming a customer of this company, my rates have actually decreased, which is quite uncommon in my experience. I highly recommend reaching out to them for a quote."
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Annette Allen

April 24, 2024

4  out of  5
rating by Annette Allen
"State Farm is the Best insurance company the staff is very respectful an polite come join you want regret it I promise you that Kenzie cheesewright is the BEST"
We responded:
"Annette, we are so happy we were able to help you get the best coverage possible. As always, thank you for #ChoosingCheesewright. "
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Mindy Hurst

March 22, 2024

5  out of  5
rating by Mindy Hurst
"We recently switched our insurance and we have been working with Jackie from Cheesewrights office. She has been amazing. The only thing I regret is not switching sooner!"
We responded:
"Mindy, we are so happy to be able to help you with all your insurance needs and give you great coverage. We are happy to have you as part of the Kenzi Cheesewright State Farm team! "
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julie lefler

March 1, 2024

5  out of  5
rating by julie lefler
"Great prices very knowledgeable staff and friendly!"
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Wayne Tedrick

January 30, 2024

5  out of  5
rating by Wayne Tedrick
"I’ve been with Kenzies agency for just about a year now and STATEFARM for about 4. Can confidently say her and her team are always working to give the people the best customer service and help save money in anyway they can. Always a joy to walk in and usually see Elijah smiling and being on top of helping his customers. Safe to say I’m not changing my insurance provider any time soon!"
We responded:
"Thank you so much for the wonderful review. We are so happy to have you here with us and look forward to taking care of all your insurance needs for years to come!"
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William White

January 23, 2024

5  out of  5
rating by William White
"Friendly people"
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Emily Beck

November 20, 2023

1  out of  5
rating by Emily Beck
"I have been a State Farm customer for 19 years. Recently my husband and I had been very dissatisfied with Kenzi and her team. When I called because my windshield got hit by a rock, instead of talking me through the claims process, she offered to “text me the number to safelight”. The entire point of a local agent is that they have local relationships. I can google the number to Safelight. Then today, I got a letter saying my coverage would not be renewed. I had a speeding ticket and two accidents that were not my fault- one from going 3 mph in a horrible snowstorm, and one because the car two in front of me got cut off by a cop. I was not issued any citation for either accident, yet State Farm decided that these incidents make me uninsurable. These incidents occurred over the course of 4 years, and I drive about 100 miles per day. I am thrilled to be moving to Allstate not only for my car insurance, but also for my husband’s car insurance and our homeowners insurance. Truthfully we have wanted to switch even just to a different State Farm agent for quite some time anyway."
We responded:
"Emily, I am so sorry to hear about this bad experience. We always strive to get a 5 star review from all of our customers. I understand we cannot all be perfect 100% of the time but definitely try to work towards that. Please give the office a call so we can discuss the issues and hopefully resolve these problems! "
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Shae Plush

November 9, 2023

5  out of  5
rating by Shae Plush
"Kenzi & her team care about our community and treat her customers like family!"
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reece overpeck

October 31, 2023

5  out of  5
rating by reece overpeck
"I'm so thankful I have Kenzi as my agent! I hit a deer yesterday morning, which totaled my car, unfortunately. Because of the coverage kenzi recommended, I was fully reinbursed, and the tow bill was paid the very next day. Couldn't be happier!"
We responded:
"Wow Reece! We are so happy you had such a great experience with Kenzi. We truly strive to make meaningful connections with our customers and hope to continue to provide awesome service for all of your insurance needs!"
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Elizabeth Beesley

July 20, 2023

5  out of  5
rating by Elizabeth Beesley
"Kenzi and her team are the absolute best!"
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Jack Bennett

June 29, 2023

5  out of  5
rating by Jack Bennett
"Very professional!"
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Cathy Ball

June 15, 2023

5  out of  5
rating by Cathy Ball
"We have had quite a few changes and additions to our policies in the past year and Kenzi's office was knowledgeable and helpful. I appreciate all they have done."
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Phillip Matar

May 5, 2023

5  out of  5
rating by Phillip Matar
"The friendliest staff in town"
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Greg Taylor

May 5, 2023

5  out of  5
rating by Greg Taylor
"I can't say enough good things about Kenzi's office, she's got a great staff and they're always knowledgeable and welcoming when I come in."
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KaLeigh Taylor

May 5, 2023

5  out of  5
rating by KaLeigh Taylor
"Top notch office, top notch staff, top notch insurance agency!"
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Jessie Lubovich

April 24, 2023

5  out of  5
rating by Jessie Lubovich
"Kenzi and her team have been extremely helpful and prompt on any questions or concerns I may have."
We responded:
"Hey, Jessie! I'm glad you've had such a great experience with us! Thank you for #ChoosingCheesewright!"
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Chris Lee

April 17, 2023

5  out of  5
rating by Chris Lee
"Excellent customer service and great helpful communication and insights! I would highly recommend Kenzi, Kennedy and all the staff at State Farm in Charleston Illinois who have been so wonderful to work with. Thank You!"
We responded:
"Hi Chris! We are so glad you've had a great experience with our office! I'm blessed to have such an awesome team who strives to provide service that sets us apart. Thank you for your kind words and for #ChoosingCheesewright!"
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Peggy Brown

April 14, 2023

5  out of  5
rating by Peggy Brown
"Wonderful to work with for all our insurance needs."
We responded:
"It was so great to meet with you and Brent! Always feel free to stop by anytime & thank you for #ChoosingCheesewright! "
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Laura K

March 16, 2023

5  out of  5
rating by Laura K
"Kenzi and her team are fantastic! When I moved here from out of state they were able to lower my rates and bundle all my payments into an easy monthly payment. Glad I was referred to them!"
We responded:
"Hey Laura, thank you for the feedback! I'm so glad we were able to get you a better rate with great coverage. We so appreciate your business, and it was wonderful to meet you!"
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Taylor Kilgallen

March 16, 2023

5  out of  5
rating by Taylor Kilgallen
"Kenzi Cheesewright is the way to go! I have always received the best service and all my questions have been answered in a timely manner! I highly recommend Kenzi Cheesewright if you are looking for a professional service that offers competitive rates!"
We responded:
"Thank you SO much for the kind words, Taylor! Our office strives to have effective communication and great relationships with our customers. Always feel free to reach out or stop by to see us! :)"
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Joaquin Murillo Trejo

February 15, 2023

4  out of  5
rating by Joaquin Murillo Trejo
"Buen servicio"
We responded:
"Gracias por sus comentarios, Joaquin! "
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Amanda Gossett

February 9, 2023

5  out of  5
rating by Amanda Gossett
"We returning was quick and easy. I just entered my info online and then made an appt to go into office to seal the deal. Saved a lot on my homeowners too."
We responded:
"Amanda, I'm so glad that you had a great experience with our office and were able to save money on your home! We are just a call away if you need anything! Thank you for your feedback & your business!"